This Shipping Policy for Krishna Watch Co. is designed to match the high standards of your new brand, focusing on the security and precision required for delivering luxury timepieces across India.
Shipping & Logistics Policy | Krishna Watch Co.
At Krishna Watch Co., we prioritize the secure and efficient delivery of your new timepiece. Our logistics process is engineered to ensure your watch arrives in pristine condition, backed by a transparent tracking system.
1. Geographic Coverage
Krishna Watch Co. currently provides specialized shipping services exclusively within India. We do not offer international shipping at this stage, ensuring we maintain the highest level of service and speed for our domestic clientele.
2. Processing and Delivery Timelines
We utilize a rigorous two-stage fulfillment process to guarantee the quality of every shipment:
| Phase | Timeframe | Detail |
| Order Processing | 1–2 Business Days | Includes order verification, a final multi-point quality inspection by our watchmakers, and secure, shock-resistant packaging. |
| Standard Delivery | 5–7 Business Days | Estimated transit time via our premium courier partners after dispatch. |
| Total Estimated Time | 6–9 Business Days | Total period from order placement to your doorstep (excluding Sundays and Public Holidays). |
3. Tracking Your Shipment
- Confirmation: Once your timepiece has passed inspection and is dispatched, you will receive a Shipping Confirmation Email containing the carrier details and your unique tracking number.
- Real-Time Monitoring: You can monitor your shipment’s journey in real-time through the link provided in your email or by logging into your Krishna Watch Co. account.
4. Secure Delivery & Protection Protocol
Because we deal in high-value items, we have established a strict protocol for the final handover:
- Secure Handover: For your protection, all packages require a physical signature upon delivery. We recommend that an authorized person be available at the shipping address to receive the package.
- Address Integrity: Please double-check your shipping details at checkout. Krishna Watch Co. cannot be held responsible for delays or failed deliveries resulting from incorrect or incomplete addresses provided by the client.
- Tamper-Evident Packaging: If you notice that the shipping box or the security seal is damaged or tampered with at the time of delivery, please record this on the courier’s delivery sheet and notify us immediately.
5. Returns and Mandatory Video Requirement
If your watch arrives damaged or defective, you must initiate a claim within 7 days of delivery. As per our Returns & Quality Protocol, a mandatory, uncut unboxing video is required to process any claim. Please refer to our full [Returns & Refunds Policy] for details.
Precision in every second. Security in every mile.